Automobile Association of Singapore and its subsidiaries (“AA”) respects the privacy of all our members, customers and business contacts, and is committed to safeguarding the personal data you provide to us. Please read this Privacy Notice (“Notice”) to learn more about the ways in which we collect, use and protect your personal data.

1. Application of Privacy Notice

This Privacy Notice shall form a part of the terms and conditions governing your relationship with AA and its subsidiary and should be read together with those Terms and Conditions. By providing your personal data to the AA and its subsidiaries, you agree to the terms and conditions of this Notice. Please review this Notice carefully before providing us with any of your personal data.

2. Use of Personal Data Collected

Personal Data refer to any data that identifies and relates you or third party (such as your family members, and referrers etc) including, but not limited to your name, NRIC, passport, FIN, contact numbers, address, email, payment details and vehicles details, which you have provided to AA and photographs or video images taken at contests, AUTOVENTURETM trips, activities, or events in which you have been captured.

AA either currently uses or may in the future use your personal data for the following purposes or related purposes in connection with the products, services, events and activities which you have applied for, to extent applicable:

  1. Processing your application for any products, services, events and activities offered or distributed by us (including but not limited to third-party products such as insurance, car rentals, travels, events, talks & courses);
  2. Providing the products, services, events and activities applied for by you;
  3. Administrating, maintaining and managing the daily operation and relationship between AA and you;
  4. Communicating with you and others as part of our business
  5. Marketing activities and publicity purposes;
  6. Using photographs or video images taken at contests, activities or events in which you have been captured, for publishing in AA’s collaterals (including but not limited to magazines, annual reports, yearbooks, website, press advertisements, social media) and also in connection with AA’s subsidiaries and business partners’ publicity purposes;
  7. Offering, marketing, promoting to you any products, services, insurance, events and activities provided by AA, its subsidiaries and business partners which we think may be of interest to you;
  8. Offering, marketing (including telemarketing), promoting to you any products and services from our insurance partners which we think may be of interest to you;
  9. Collecting revenue and debts;
  10. Generating financial, regulatory, management reports;
  11. Conducting surveys, research and analysis which may be relevant to you;
  12. Conducting checks, including with the Do Not Call Registry;
  13. Complying with AA’s internal policies and any applicable laws and regulations;
  14. Handling, processing customer feedbacks, requests and enquiries;
  15. Training and service assessment purposes;
  16. Disclosing to related organisations, agent, contractor or third-party service provider who provides
    administrative, telecommunications, computer, payment, debt collection or clearing, data processing or other services to AA in connection with the operation of AA and its subsidiaries’ business;
  17. Maintaining the safety and security of AA premises with the use of security cameras;
  18. Purposes which are reasonably related to AA and its subsidiary business.

3. Disclosure of Personal Data

All personal data held by AA shall be kept confidential but AA may, in order to satisfy the purpose, or a related purpose, share your personal data with:

  1. Any subsidiaries, holding companies, associated companies, or affiliates of, or companies controlled by, or under common control with AA;
  2. Any person or company who is acting for or on behalf of the AA, or jointly with the AA, whether in Singapore or elsewhere, in respect of the purpose or a directly related purpose for which the data was provided;
  3. Any financial institutions, charge or credit card issuing companies, credit bureau, or collection agencies necessary to establish and support the payment of any services being requested;
  4. Any business partners (including, but not limited to insurance partners) and third parties whether in Singapore or elsewhere, providing, offering, marketing (including telemarketing), promoting any products, services, insurance, events and activities which we think may be of interest to you;
  5. Any subsidiaries, business partners to use photographs or video images taken at contests, activities or events in which you have been captured, for publishing in AA’s collaterals (including, but not limited to magazines, annual reports, yearbooks, website, press advertisements, social media) and also in connection with AA’s business partners’ publicity purposes.

When doing so, we shall require them to ensure that your Personal Data are used for the relevant purposes, and appropriate measures to protect the confidentiality and security of the Personal Data applied.

4. Withdrawal of Consent

If you do not wish us to use or disclose your Personal Data for any of the above purposes, you may withdraw your consent at any time by giving written notice to aasmail@aas.com.sg.

However, depending on the circumstances and the nature or extent of your withdrawal, the withdrawal of your consent may result in us not being able to provide services to you, and such request may be considered a termination, and our legal rights and remedies by in such event are expressly reserved.

Without prejudice to the foregoing, you consent and acknowledge that any withdrawal of your consent will not affect any consent which you have provided to AA in respect of the use of your contact number(s), email, and addresses for the receiving of marketing or promotional information from AA, its subsidiaries and business partners.

5. Access and Correction of Data

If you wish to access, update or otherwise change or remove any information that you provide to us, please contact us at aasmail@aas.com.sg.

6. Accuracy of Personal Data

AA relies on your Personal Data to provide the products, services, events and activities to you. You shall ensure that the data provided by you to AA is correct, accurate and complete. You shall update us of any changes timely.

7. Personal Data of Third Party

By providing Personal Data relating to a third party (such as family members and referrers) to us, you represent and warrant that third party Personal Data is accurate and consent has been obtained for the collection, use and disclosure for the purpose listed above.

8. Protection of Personal Data

AA shall take appropriate measures, which are consistent with applicable laws. Unfortunately, no data transmission over internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your Personal Data has been compromised, please notify us immediately.

9. Retention of Personal Data

AA shall retain your personal data for as long as the purposes for which such data is collected or use (as notified to you) continues, or where necessary for our legal or business purposes.

10. Changes to Privacy Notice

We reserve the right to modify or change this Privacy Notice at any time. The Effective Date, as stated above, indicates the last time this Notice was materially revised. If we make material changes to the Notice, we will post any changes on this page. We encourage you to review this page periodically to understand our Privacy Notice regarding the collection and use of your personal data.

Contact Us

For questions regarding this Privacy Notice, please contact our Data Protection Officer at aasmail@aas.com.sg.